Part-Time Front Desk Administrator

James Creek Tennis Center is presently looking to hire a part-time front desk administrator to work 16-20 hours a week with the possibility of more hours when needed: Tuesday 4:00-8:00pm, Thursday 3:00-8:00 pm, Friday 4:00-8:00 pm and Saturday 8:30-3:00 pm.

Job Purpose: Provides excellent service to customers that play tennis at the site; responding timely and accurately to telephone and email inquiries; booking court reservations and processing financial transactions accurately.

Key Responsibilities: Greeting in person customers; answering questions; responding to requests. Takes tennis court reservations in person and over the phone. Directs customers to the correct tennis court. Provides information to customers by answering inquiries regarding tennis lessons and drill programs. Processes payment for court reservations, lessons, rackets, pro-shop accessories, and snacks.  Ensuring reception area is tidy and presentable.  Other duties and responsibilities as assigned.

Skills/Qualifications: Dependability, Strong Customer Service/People Skills, Detail Oriented, Professionalism, Energy Level, Multi-tasking, Phone Skills, Data Entry Skills (basic PC and computer skills).

Education and Experience: High School graduate. Prior retail sales and customer service experience is a plus. 

For more information and/or questions please contact Deb Verrington at [email protected] or (678) 947-6154.

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