James Creek Tennis Center is presently looking to hire a part-time front desk administrator to work 16 hours a week with the possibility of more hours when needed: Thursday 1:30-8:00 pm, Friday 4:00-8:00 pm and Saturday 8:30-3:00 pm (sometimes needed later if there is a tournament).
Job Purpose: Provides excellent service to customers that play tennis at the site; responding timely and accurately to telephone and email inquiries; booking court reservations and processing financial transactions accurately; continuously improving process and service.
Key Responsibilities: Welcomes customers by greeting them; answering questions; responding to requests. Takes tennis court reservations in person and over the phone. Directs customers to the correct tennis court. Provides information to customers by answering inquiries regarding tennis lessons and drill programs. Processes payment for court reservations, lessons, rackets, pro-shop accessories, and snacks. Contributes to team effort by accomplishing related results as needed.
Skills/Qualifications: Strong Customer Service/People Skills, Detail Oriented, Professionalism, Energy Level, Multi-tasking, Dependability, Phone Skills, Data Entry Skills (basic PC and computer skills; Word, Excel, Email and Quick Books).
Education and Experience: High School graduate; some college preferred. Prior retail sales and customer service experience. Prior experience with Microsoft products.
For more information and/or questions please contact Leslie Sanders at [email protected] or (678) 947-6154.